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The call is cut when I'm on 5G
The call is cut when I'm on 5G

How can I make a phone call while connected to 5G?

Sabine avatar
Written by Sabine
Updated over a week ago

We are aware of difficulties encountered by our users to make phone calls with 5G. Until this issue is resolved, the only solution we can give you is to switch your internet connection to 4G or WiFi.

🤖 If you are on Android:
Open the settings of your smartphone > Click on the More button in the Wireless and networks or Connection section > Select the Mobile networks option > Click on Network mode > Check the 4G/LTE box.

🍏 If you're on iOS:
Go to iPhone Settings > Cellular Data > Options > Voice & Data > select 4G instead of 5G.

The team would like to apologize for the inconvenience.

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