If you experience a video/audio problem during a call on the Rogervoice application, here are the steps to follow:
1- Open the Phone Settings application
2- Select Mobile Network
3- Select Access Point Name - APN
4- Select the name of your Internet Operator (example: Bouygues Internet)
5- Select APN Protocol
6- Change the value to IPv4
7- Select APN Protocol for roaming
8- Change the value to IPv4
9- Open the menu and select Save
After changing these settings, you should be able to call correctly with Rogervoice.
Do you have any questions? Contact us via the app 😊.