If you experience a video/audio problem during a call on the Rogervoice application, here are the steps to follow:

1- Open the Phone Settings application

2- Select Mobile Network

3- Select Access Point Name - APN

4- Select the name of your Internet Operator (example: Bouygues Internet)

5- Select APN Protocol

6- Change the value to IPv4

7- Select APN Protocol for roaming

8- Change the value to IPv4

9- Open the menu and select Save

After changing these settings, you should be able to call correctly with Rogervoice.

Do you have any questions? Contact us via the app 😊.

Rogervoice team