Skip to main content
All CollectionsTroubleshootingAndroid
Block the sleep mode of the app Rogervoice
Block the sleep mode of the app Rogervoice
Updated over 7 months ago

If Rogervoice turns off unexpectedly or if you dont receive calls, your phone might put Rogervoice to sleep to save battery. 

In this case, we invite you to follow the steps below:
(Attention, for some phones like Samsung, you have to follow these steps: Settings/Maintenance/Battery/Application power management/Non-standby applications,or Remove permissions if app is unused. Feel free to read the user manual of your phone or find from your search engine)

Step 1:
Navigate to the Settings of your phone > Device maintenance > Battery, then look for Rogervoice, and protect it. By doing this, you "Whitelist" the app, so that your phone doesn't turn off Rogervoice for no reason. 

Step 2:
Navigate to the Settings of your phone > Apps > Applications > Advanced settings >, then look for Rogervoice and click on "Authorize", then OK

Step 3:
Navigate to the Settings of your phone > , then look for Rogervoice, and activate " then "

Step 4:
Restart your phone and open Rogervoice.

Any other questions? Contact us through the app! 😀

The Rogervoice Team

Did this answer your question?