Keep in mind that communicating on the phone is different from other means of communication such as text messages or face to face.
Here are a few good habits to keep in mind in order to enjoy your phone calls!
📲 First steps with the app
It is essential to understand how the app works and get used to it. At first, you can call your family and/or friends, this will help you to get more comfortable with the app.
🧑 Notify your contacts
They have to be patient, speak clearly, and make sure to reduce all noises that could interfere with the call.
🆗 Use "verbal signs"
We are used to nodding our head when we are face to face. However, on the phone, your contact will not see you, and doesn't know if you are still listening to them. Therefore, you should inform your contact that you are listening and that you understand what they are saying. For example: "Ok", "Yes", "hmm hmm" are verbal cues that you can keep repeating as your contact speaks.
💬 "I don't want to make people repeat themselves, but I didn't understand"
Making people repeat themselves on the phone is common for hearing persons too!
Misunderstandings, poor signal reception, surrounding noises... all affect the ability to understand a conversation on the phone.
Always make sure that you understand what your correspondent says, and don't hesitate to tell them if something is unclear.
✅ How to make sure that I understood the right information?
Get into the habit of repeating the information. Ask for confirmation of what you have understood. It's not "unusual" it's common sense.
⬇️ Have more tips? Share them with us and we'll add them here!
"I tell them directly that I am hard of hearing: they immediately speak slower, and conversations get better!"
"I send an SMS just before the call."
Any other questions? Look through our articles here or contact us through the app! 😊
The Rogervoice Team